Return & Refund Policies of FURNUR.COM At FURNUR.COM,it is our top priority to make you happy and satisfy from purchasing furniture through our website. In any rare case where you want to return your item , we are more than happy to help you. For your satisfaction we are offering 10 days money back guarantee from the day you will receive your delivery. You have the right to cancel this contract within 10 days without giving any reason. The cancellation period will expire after 10 days from the day of delivery. We can arrange a special collection from your location if you like to return an item in very rare case. You will be charged £50 for the return delivery and this amount will be deducted from the refund amount. You can also arrange to return the furniture item on your own. To make it clear , we hereby state that FURNUR.COM will not arrange any collection in case of return , whether the return items are damaged or not from the following areas: *Channel Islands *North of Aberdeen *Northern Ireland *Ireland and Isle of Wight Customers from the above mentioned areas have to arrange the return on their own expenses , FURNUR.COM will not arrange deliveries. Note: Important to note that the return items should be in their original packaging . If you open and assembled them a return will not be accepted. At FURNUR.COM, we are committed to provide you best service and solutions to your problems., we are committedto provide you best service and solutions to your problems.